The UnTechEd Perspective Series – Part 8
Beyond Rankings and MoUs: How Should Universities Measure the Real Impact of Internationalization?

Moving from Counting Partnerships and International Students to Measuring Learning, Employability, Research, Institutional Transformation and Global Impact

There is a familiar scene in higher education.

A university announces a new international partnership.

Photographs are taken.

Leaders exchange documents.

An MoU is signed.

The announcement goes on the website and social media.

The institution adds another international logo to its partnership portfolio.

And everyone moves on to the next meeting.

But six months later, a very simple question is rarely asked:

What actually happened because of that partnership?

Did students learn something they could not have learned otherwise?

Did faculty collaborate?

Did research emerge?

Did students travel?

Did international students come to campus?

Did a joint programme develop?

Did an industry relationship emerge?

Did employability improve?

Did the curriculum change?

Did the university become more globally connected?

Or did the MoU simply remain a document?

This is one of the most important questions facing higher education today.

Because internationalisation is no longer difficult to announce.

The difficult part is creating measurable impact.

The Internationalisation Conversation Is Changing

For many years, universities measured internationalisation through relatively simple numbers:

Number of international students
Number of international faculty
Number of MoUs
Number of countries represented
Number of students sent abroad
Number of students recruited internationally
Number of exchange programmes

These indicators are useful.

But they do not tell the complete story.

A university could have 200 international partnerships and very little international activity.

Another university could have 20 highly active partnerships producing research, exchange, industry projects and student opportunities.

Which university is more internationalised?

The answer is obvious.

Yet higher education has often been better at counting internationalisation than measuring its impact.

That needs to change.

The Numbers Are Getting Bigger—But Access Alone Is Not Enough

Global higher education has expanded enormously.

UNESCO reports that global higher education enrolment reached roughly 269 million students in 2023, while the number of internationally mobile students reached 7.3 million. International mobility has tripled since 2000—but still reaches fewer than 3% of students globally.

That last number is particularly important.

If fewer than 3% of students globally participate in international mobility, then internationalisation cannot realistically mean:

“Send everyone abroad.”

It has to mean something broader.

Universities need multiple routes to global learning:

Physical mobility

Virtual mobility

Internationalisation at Home

International curriculum

International research

Global industry engagement

International faculty

Cross-cultural learning

The real question is not simply:

How many students went abroad?

It is:

How many students received meaningful global learning opportunities?

The Problem With Counting MoUs

Let’s address one of the most common indicators of internationalisation.

The MoU.

An MoU is not inherently bad.

In fact, a well-designed agreement can provide the foundation for:

Student exchange
Faculty exchange
Joint research
Joint teaching
Credit transfer
Dual degrees
Short-term programmes
Internships
Industry collaboration
Conferences
Academic projects

The problem begins when the MoU becomes the outcome rather than the beginning.

A signed document does not create internationalisation.

Activity does.

The MoU Impact Test

Every university should be able to ask five questions about every major international partnership:

1. What has happened?

What activity has actually taken place?

2. Who benefited?

Students? Faculty? Researchers? Industry? Alumni?

3. What changed?

Did participants gain skills, knowledge, networks or opportunities?

4. What continues?

Is there a pathway for further collaboration?

5. What can we measure?

Can the university demonstrate tangible outcomes?

If these questions cannot be answered, the partnership needs to be reconsidered.

From Partnership Count to Partnership Value

Instead of saying:

“We have 150 international partners.”

A university should increasingly be able to say:

“Our international partnerships generated 42 student mobility opportunities, 18 joint academic projects, 12 faculty collaborations, 8 research initiatives and 15 industry-linked activities last year.”

The second statement is much more powerful.

It tells a story of activity and impact.

What Should a University Actually Measure?

I would suggest that universities build an Internationalization Impact Framework around seven areas.

1. Student Impact

What did students gain?

2. Faculty Impact

What changed for academics?

3. Curriculum Impact

Did internationalisation influence what and how students learn?

4. Research Impact

Did international relationships generate meaningful research?

5. Industry Impact

Did global partnerships connect students and faculty with international industry?

6. Institutional Impact

Did the university itself become more internationally capable?

7. Societal Impact

Did the university contribute to broader global understanding and sustainable development?

This is a much more mature approach to internationalisation.

1. Measure Student Impact

Student participation is only the starting point.

A university should ask:

Before the programme:

What did students know?

During the programme:

What did they experience?

After the programme:

What changed?

For example, students participating in an international immersion programme could be measured on:

Global awareness
Cross-cultural communication
Confidence
Leadership
Teamwork
Problem-solving
Career awareness
Industry understanding
Adaptability

The university could conduct a simple pre- and post-programme assessment.

Instead of saying:

“100 students participated.”

It could say:

“100 students participated, and 87% reported increased confidence working in multicultural teams.”

That is impact.

2. Measure Faculty Impact

Internationalisation should never be a student-only activity.

Faculty are critical to creating a globally connected university.

Universities should track:

International teaching collaborations
Joint research
Visiting faculty
Faculty exchange
International conferences
Joint publications
Collaborative curriculum development
International consultancy
Global industry engagement

A faculty member returning from an international collaboration should ideally bring something back to the institution:

A new course.

A new research relationship.

A new industry connection.

A new teaching methodology.

A new international case study.

That is institutional value.

3. Measure Curriculum Impact

This is where internationalisation becomes much deeper.

Imagine two universities.

University A sends 500 students abroad every year.

University B sends only 150 students abroad but has redesigned 40 courses with international case studies, global projects and multicultural collaboration.

Which university is creating deeper international learning?

It is not necessarily University A.

Internationalisation should enter the curriculum.

Students studying:

Business

should understand global markets.

Engineering

should understand international engineering standards and global technology ecosystems.

Law

should understand international legal frameworks.

Architecture

should examine global urban development.

Healthcare

should understand international health systems.

Management

should understand cross-cultural leadership.

The global dimension should not live only in the International Office.

It should exist inside the classroom.

4. Measure Research Impact

Research is one of the strongest indicators of meaningful internationalisation.

Universities should track:

International co-authored publications
Joint research grants
International research projects
Joint PhD supervision
Researcher mobility
International laboratories
Shared datasets
Research conferences
Global policy engagement

The question should not simply be:

“How many international research partners do we have?”

It should be:

“What knowledge are we producing together that we could not have produced alone?”

That is a much stronger question.

5. Measure Industry Impact

Internationalisation and employability should increasingly become connected.

The global labour market is changing rapidly.

The World Economic Forum’s Future of Jobs Report 2025, based on more than 1,000 employers representing over 14 million workers across 55 economies, estimates that 170 million jobs could be created by 2030 while 92 million roles could be displaced, producing a net increase of 78 million jobs. It also estimates that 39% of existing skill sets may be transformed or become outdated between 2025 and 2030.

The implication for universities is significant.

Students need more than academic knowledge.

They need:

Adaptability
Analytical thinking
Creativity
Technology literacy
AI skills
Leadership
Communication
Cross-cultural competence
Lifelong learning

The WEF identifies AI and big data, networks and cybersecurity, technological literacy, creative thinking, resilience and adaptability among the skills increasing in importance.

International partnerships can become a powerful way of developing these capabilities.

Internationalisation Should Connect Students to the Real World

Consider an international immersion programme.

The easiest way to measure it is:

Number of students × number of days × destination.

But that tells us very little.

A better measurement framework could ask:

How many students interacted with industry?

How many worked on real-world projects?

How many developed international networks?

How many gained career clarity?

How many continued international engagement afterwards?

Now the programme becomes measurable as an educational intervention.

6. Measure Institutional Transformation

This is where the conversation becomes much more interesting.

A university should ask:

Has internationalisation changed the institution itself?

For example:

Did faculty become more internationally engaged?

Did the curriculum become more global?

Did international research increase?

Did students gain more opportunities?

Did administrative processes improve?

Did the university become more welcoming to international students?

Did international alumni become more engaged?

Did internationalisation become part of strategic planning?

If the answer is yes, internationalisation is no longer a project.

It has become part of the institution.

Internationalisation Cannot Remain the Job of the International Office

This may be one of the biggest structural challenges universities face.

In many institutions, internationalisation sits primarily with:

The International Relations Office.

But true internationalisation requires:

Academic Affairs

International Office

Faculty

Research

Career Services

Admissions

Student Affairs

Industry Relations

Senior Leadership

Everyone has a role.

The International Office can facilitate internationalisation.

It cannot create it alone.

The International Office of the Future

I believe the International Office will increasingly evolve from being an administrative function into becoming a strategic growth function.

Its role should move from:

Managing partnerships

to:

Creating global opportunities.

From:

Processing exchange applications

to:

Designing global student experiences.

From:

Signing agreements

to:

Activating partnerships.

From:

Reporting numbers

to:

Demonstrating outcomes.

That is a major transformation.

7. Measure Societal Impact

Universities also have a responsibility beyond their own students.

Internationalisation can contribute to:

Sustainable Development Goals
Cross-cultural understanding
Global citizenship
Social innovation
International research addressing global challenges
Knowledge exchange
Community development

For example, students from different countries working together on:

Climate change

Sustainable cities

Healthcare access

Financial inclusion

Education technology

Responsible AI

can develop a much stronger understanding of global challenges.

Internationalisation then becomes more than mobility.

It becomes global problem-solving.

The Most Important Metric May Be What Happens Afterwards

One of the biggest weaknesses in education programmes is that evaluation often ends when the programme ends.

Students return home.

Certificates are distributed.

Photographs are posted.

And the programme is considered complete.

But perhaps the most valuable question comes later:

What did the student do with the experience?

Did they:

Apply for an internship?
Start a project?
Continue international collaboration?
Join another programme?
Change their career direction?
Develop a startup?
Pursue postgraduate study?
Become more interested in research?
Mentor another student?

This is why longitudinal measurement matters.

Imagine Measuring a Student’s Global Journey

A university could create a simple Global Learning Passport for every student.

It could record:

Global Classroom

Participated in an international virtual project.

International Exposure

Completed an immersion programme.

Industry

Participated in an international industry project.

Mobility

Completed exchange/semester abroad.

Research

Participated in international research.

Leadership

Led a multicultural team.

Career

Completed an international internship.

By graduation, the university could understand not simply whether a student travelled, but how much global capability they developed.

The Future May Belong to “Global Graduate Profiles”

Imagine a graduate transcript that contains more than:

Bachelor of Business Administration

Instead, it could also show:

International Project Experience
Multicultural Team Leadership
Global Industry Exposure
International Research Experience
Cross-Cultural Communication
International Internship

This creates a much stronger story for employers.

Rankings Still Matter—But They Are Not Enough

University rankings will continue to influence reputation.

They can help students and institutions benchmark performance.

But rankings cannot capture everything that matters.

A student does not experience a ranking.

They experience:

The classroom
The faculty
The campus
Their peers
Industry exposure
International opportunities
Career services
The learning environment

Therefore:

A university should not build its entire internationalisation strategy around improving its ranking.

It should build an institution that deserves a strong reputation.

Rankings should increasingly become a consequence of institutional quality—not the strategy itself.

What Students Should Ask Universities

This is also important from the student’s perspective.

Instead of asking:

“How many international partnerships do you have?”

Ask:

“How many are active?”

“What can students actually do through them?”

“How many students participated last year?”

“Are there exchange opportunities?”

“Are there international internships?”

“Can students participate in joint research?”

“Are there international industry projects?”

“Can I take part in a global classroom?”

These questions reveal much more about a university’s internationalisation.

What Parents Should Look For

Parents should also look beyond marketing language.

A strong international programme should have:

Clear learning objectives
Credible academic partners
Structured itinerary
Qualified faculty
Industry exposure
Student support
Safety protocols
Transparent pricing
Measurable outcomes

The destination is important.

But the educational design is more important.

What University Leaders Should Ask

If I were advising a university leadership team, I would ask ten questions:

1. What does internationalisation mean for our institution?

2. What student outcomes are we trying to create?

3. Which partnerships are genuinely active?

4. How many students benefit?

5. What does faculty gain?

6. How is internationalisation changing our curriculum?

7. What research has emerged?

8. What industry opportunities have been created?

9. How are we measuring outcomes?

10. What changes because of our international strategy?

The tenth question is perhaps the most important.

A Practical Internationalisation Scorecard

Universities could develop a simple annual dashboard.

Area

What to Measure

Student Mobility

Number and diversity of participants

Internationalisation at Home

Students receiving global learning without travel

Partnerships

Active vs inactive partnerships

Faculty

International teaching/research activity

Research

Joint publications, projects and grants

Curriculum

Courses with global components

Industry

International company engagement

Employability

Internships and career outcomes

Student Experience

Pre/post learning outcomes

Alumni

Continued international engagement

Inclusion

Access to international opportunities

Institutional Change

Policies, processes and strategic outcomes

The goal is not to create another complicated reporting system.

The goal is to answer:

“Is our internationalisation strategy actually working?”

And There Is Another Question: Who Gets to Participate?

This is becoming increasingly important.

If internationalisation is only available to students who can afford to travel, then institutions risk creating a two-tier system.

Students with financial resources may receive:

International exposure
Networking
Industry visits
Global projects

while other students receive none of these opportunities.

That is why Internationalization at Home is so important.

A university should aim for:

Global learning for many, mobility for those who can benefit from it.

Virtual collaboration, international classrooms, guest lectures and joint projects can help widen access.

Internationalisation Should Not Become Another Box to Tick

There is a danger that universities will create another administrative vocabulary:

Internationalisation strategy
Global engagement
International partnerships
Global competencies
International mobility

but continue operating in exactly the same way.

That is not transformation.

Real internationalisation changes:

what students learn

who teaches them

who they learn with

where they learn

how they solve problems

how they see the world

and ultimately:

what kind of graduate they become.

What We Have Learned at UnTechEd

Working across international education has reinforced something very simple for us.

A successful international programme is not defined by the number of photographs taken.

It is defined by what students remember, understand, question and apply after returning home.

The same applies to institutional partnerships.

A successful partnership is not defined by how impressive the signing ceremony looks.

It is defined by what happens afterwards.

A student exchange.

A faculty collaboration.

A research project.

A joint classroom.

An internship.

A new programme.

A new idea.

A new connection.

That is where internationalisation becomes real.

The Future of Internationalisation Is Not Bigger. It Is Better.

The next phase of global higher education will not necessarily be about universities collecting more partners.

It will be about universities becoming better at activating the partnerships they already have.

It will not necessarily be about sending more students abroad.

It will be about ensuring that the students who go abroad—and those who cannot—receive meaningful global learning.

It will not be about producing more international brochures.

It will be about producing better international experiences.

And it will not be about saying:

“We are a global university.”

It will be about being able to demonstrate:

“Here is what global learning has changed for our students, faculty, research, industry and institution.”

Frequently Asked Questions

What is the real impact of internationalisation in higher education?

Internationalisation can influence student learning, employability, faculty development, research, curriculum, institutional partnerships and global engagement. Its impact should therefore be measured across multiple dimensions rather than through mobility numbers alone.

Are international MoUs important?

Yes, but an MoU should be considered the beginning of a partnership rather than the final achievement. Its value comes from the activities and outcomes it enables.

How can a university measure whether an MoU is successful?

Measure actual activities such as student exchange, faculty collaboration, research, joint programmes, internships, industry projects and other outcomes generated through the partnership.

Should universities focus on international rankings?

Rankings can be useful benchmarking tools, but they should not become the sole definition of international success. Universities should focus on building genuine academic quality, global engagement and student outcomes.

How can universities measure international student learning?

Use pre- and post-programme assessments, student reflections, faculty observations, skills assessments, project outcomes and longer-term follow-up.

What is Internationalization at Home?

It means providing global and intercultural learning opportunities to students who may not physically travel abroad, through international classrooms, virtual collaboration, international curriculum and interaction with international faculty and students.

Why is internationalisation important for employability?

Modern workplaces increasingly involve international teams, technology and cross-border markets. Global exposure can help students develop adaptability, communication, collaboration and cultural intelligence alongside technical skills.

Does every student need to study abroad?

No. Internationalisation should provide multiple pathways. Physical mobility is valuable, but global learning can also happen through virtual exchange, international projects, global curriculum and international classrooms.

How can smaller universities internationalise?

They do not need hundreds of partnerships. A small number of carefully selected, active partnerships can create substantial impact if they are aligned with institutional strengths and student needs.

What should universities measure after an international immersion programme?

They should consider learning outcomes, skills development, industry exposure, student confidence, career awareness, networking and longer-term engagement—not simply attendance.

Who should be responsible for internationalisation?

The International Office can coordinate it, but internationalisation should involve senior leadership, academic departments, faculty, research teams, careers, industry engagement and student services.

What is the biggest mistake universities make?

Confusing international activity with international impact.

Having an international partner is an activity.

Creating a meaningful student opportunity through that partner is impact.

What does the future international university look like?

It is an institution where global learning is embedded into curriculum, research, student experience, faculty development, industry engagement and institutional strategy—not confined to one department.

The UnTechEd Perspective

Perhaps the most important shift we need in international higher education is a shift in language.

From:

How many partnerships do we have?

to:

What have those partnerships created?

From:

How many students travelled?

to:

What did students learn?

From:

How many international students enrolled?

to:

How well did we integrate them into our academic community?

From:

How many international events did we organise?

to:

What changed because of those events?

From:

How highly are we ranked?

to:

What kind of graduate are we producing?

Because ultimately, internationalisation is not a competition to accumulate countries, logos or agreements.

It is a strategy to create better universities and better-prepared graduates.

And perhaps the strongest international university of the future will not be the one that can say:

“We have the most international partnerships.”

It will be the one that can say:

“Our students, faculty and institution are genuinely better because of the world we have connected them to.”

That is the difference between internationalisation as an activity and internationalisation as institutional transformation.

And that, in our view, is where the next chapter of global higher education begins.

The UnTechEd Takeaway

Don’t measure internationalisation by how many countries appear on your website. Measure it by how many students’ lives, faculty’s work, research outcomes and institutional practices have changed because the university became more connected to the world.

Internationalisation is not about collecting connections.
It is about creating outcomes from those connections.